Your massage may be eligible for insurance reimbursement.
PRESS provides detailed superbills that clients can submit to their insurance companies for possible out-of-network reimbursement. You receive the thoughtful, personalized massage PRESS is known for. We help make the paperwork easier.
PRESS does not bill insurance directly. Coverage and reimbursement depend on your individual insurance plan and are not guaranteed.
Expert massage care, with insurance-friendly documentation.
You should not have to choose between caring for your body and navigating confusing insurance paperwork.
At PRESS, our licensed massage therapists provide thoughtful, highly personalized bodywork based on what your body needs that day. Whether you are managing persistent tension, recovering from physical activity, spending long hours at a desk or feeling the cumulative effects of life in New York City, your session is tailored to you.
For clients whose insurance plans include applicable out-of-network benefits, PRESS can provide a superbill after the appointment.
A superbill is an itemized document containing information about the service and provider. You can submit it to your insurance company as part of a request for possible reimbursement.
“Your massage may cost less than you think.”
Many people have out-of-network insurance benefits but never use them. Depending on your plan, deductible, coverage requirements and reason for receiving massage, your insurer may reimburse a portion of an eligible appointment.
You pay PRESS at the time of your appointment. We provide a superbill for you to submit directly to your insurer.
How massage insurance reimbursement works.
PRESS does not bill insurance directly, but we can provide the documentation you may need to submit an out-of-network claim.
Check your benefits
Ask your insurer whether your plan offers out-of-network reimbursement for massage therapy provided by a licensed massage therapist.
Book at PRESS
Select your preferred PRESS location, massage therapist and appointment length.
Pay for your session
Payment is due to PRESS at the time of your appointment.
Request a superbill
Let our team know that you would like a superbill for your appointment.
Submit your claim
Follow your insurer’s instructions and submit the superbill for possible out-of-network reimbursement.
Why choose PRESS for therapeutic massage in NYC?
Care that begins with listening
Your therapist begins by learning what you are feeling, where you hold tension and what you hope to get from your session.
Licensed, highly skilled therapists
PRESS sessions are provided by licensed massage therapists trained to deliver intentional, informed and responsive bodywork.
A truly personalized approach
We do not believe in one-size-fits-all massage. Your therapist adapts the session to your goals, preferences and comfort.
A space designed to help you exhale
Every detail at PRESS is considered, creating a calm, elevated retreat from the pace and pressure of New York City.
What to ask your insurance company.
Insurance policies vary significantly. Call the member services number on the back of your insurance card and verify your individual benefits before booking.
“I would like to verify whether my plan provides out-of-network reimbursement for massage therapy performed by a licensed massage therapist. What coverage requirements and documentation apply?”
- Does my plan cover out-of-network massage therapy?
- Must the massage be considered medically necessary?
- Do I need a physician’s referral or prescription?
- Is a diagnosis or letter of medical necessity required?
- Does the provider need an NPI or particular credential?
- Are specific billing or procedure codes required?
- Is prior authorization required?
- What is my out-of-network deductible?
- How much of that deductible have I already met?
- What percentage of the allowed amount is reimbursed?
- Is there a visit or annual reimbursement limit?
- Can you estimate the reimbursement for this service?
- How should I submit the claim and superbill?
- What is the deadline for filing the claim?
Ask the representative for a reference number, and record the representative’s name, the date and the information provided.
Contact your insurer if any of these apply.
You have out-of-network benefits
PPO and POS plans may include out-of-network benefits, although coverage varies by plan.
Massage was recommended to you
Your insurer may ask whether a physician or other healthcare provider recommended massage therapy.
You have supporting documentation
Some plans require a referral, prescription, diagnosis or letter of medical necessity.
You receive massage regularly
Even partial reimbursement could make an ongoing massage routine more accessible.
You have met your deductible
Reimbursement may be more likely after any applicable out-of-network deductible has been satisfied.
You want a clear answer
Your insurance company is the only party that can confirm your specific coverage and reimbursement terms.
Massage therapy, superbills and insurance.
Does PRESS accept health insurance?
PRESS does not participate directly with health insurance companies and does not bill insurance on a client’s behalf. Clients pay PRESS at the time of service. Upon request, PRESS may provide a superbill that the client can submit for possible out-of-network reimbursement.
What is a superbill?
A superbill is an itemized document containing information about a service, the provider and the amount paid. Insurance companies may request this information when reviewing an out-of-network claim.
A superbill is not a guarantee of insurance coverage, claim approval or reimbursement.
Is massage therapy covered by insurance?
Some insurance plans may reimburse certain massage therapy services when their coverage requirements are met. Other plans exclude massage therapy entirely.
Coverage may depend on your out-of-network benefits, deductible, reason for treatment, provider credentials, diagnosis, authorization requirements and plan limits.
Does receiving a superbill mean my massage will be reimbursed?
No. A superbill provides documentation that may be used to submit a claim. It does not guarantee that an insurer will approve the service or reimburse any portion of the appointment.
How much will my insurance reimburse?
Reimbursement varies by insurance plan. It may be affected by your deductible, coinsurance, copayment, the insurer’s allowed amount, the reason for treatment and the terms of your out-of-network benefits.
PRESS cannot calculate or guarantee your reimbursement. Ask your insurer whether it can estimate reimbursement before your appointment.
Do I need a doctor’s referral or prescription?
Possibly. Some plans require a referral, prescription, diagnosis or letter of medical necessity. Other plans may not. Ask your insurer exactly what documentation is required.
Can PRESS give me a diagnosis code?
PRESS can only include information that is accurate, appropriate and available for the service provided. A massage therapist may not be able to diagnose a medical condition. When diagnosis information is required, you may need to obtain it from an appropriately licensed healthcare provider.
Can PRESS submit my insurance claim for me?
No. Clients are responsible for verifying their benefits, obtaining any required referral or authorization and submitting the superbill and claim documents to their insurance company.
When should I request my superbill?
You may notify the PRESS team before or after your appointment that you would like a superbill. Please allow time for the document to be prepared and delivered.
How do I submit a superbill?
Submission procedures vary. Your insurer may allow claims to be submitted through its website, app, member portal, email, fax or mail. Contact member services for your plan’s exact instructions.
What happens if my claim is denied?
Review the explanation of benefits or denial notice. The insurer may identify missing documentation, an unmet deductible, an excluded service, a filing issue or another reason for the denial.
Contact the insurer to ask whether you can correct and resubmit the claim or pursue an appeal. PRESS may be able to correct an administrative error in documentation originally issued by PRESS, but cannot represent clients in insurance appeals.
Do all PRESS services qualify for a superbill?
Not necessarily. Availability and contents may depend on the service, therapist, location and documentation requirements. Contact PRESS before booking if your insurer requires particular provider information.
Can I use an HSA or FSA to pay for massage?
Eligibility depends on applicable rules, your plan administrator and the reason for receiving massage. Some plans may require a letter of medical necessity or other documentation. Confirm eligibility directly with your HSA or FSA administrator.
What is an out-of-network deductible?
It is the amount you may need to pay for eligible out-of-network care before your plan begins contributing. It may be separate from your in-network deductible.
What is an insurance allowed amount?
The allowed amount is the maximum amount an insurance plan recognizes for a covered service. A reimbursement percentage may be applied to this amount rather than to the full price paid to PRESS.
Make massage part of how you care for yourself.
Book a personalized massage at PRESS. When applicable, request a superbill to submit for possible out-of-network reimbursement.
Insurance reimbursement is not guaranteed. Contact your insurer before booking to understand your individual benefits.