Your massage may be eligible for HSA/FSA payment or insurance reimbursement.
PRESS accepts HSA and FSA cards for payment when the transaction is approved by your plan administrator or card issuer. We also provide detailed superbills that clients can submit for possible out-of-network insurance reimbursement.
HSA/FSA eligibility, card approval and insurance reimbursement vary by plan and are not guaranteed. PRESS does not determine eligibility or bill health insurance directly.
More ways to use your health benefits at PRESS.
You should not have to choose between caring for your body and navigating confusing benefit and insurance rules.
At PRESS, our licensed massage therapists provide thoughtful, highly personalized bodywork based on what your body needs that day. Whether you are managing persistent tension, recovering from physical activity, spending long hours at a desk or feeling the cumulative effects of life in New York City, your session is tailored to you.
PRESS can accept HSA and FSA cards at checkout. However, not every plan administrator or card issuer approves massage transactions, and some plans require a letter of medical necessity or other documentation.
For clients whose insurance plans include applicable out-of-network benefits, PRESS can also provide a superbill after the appointment. A superbill is an itemized document you can submit to your insurer as part of a request for possible reimbursement.
“Your massage may cost less than you think.”
You may be able to pay with eligible HSA or FSA funds, request reimbursement from your HSA/FSA administrator, or submit a superbill for possible out-of-network insurance reimbursement. The option available to you depends on your individual plan.
A card being accepted by PRESS—or successfully processed—does not by itself confirm that the expense qualifies under your plan. Confirm eligibility and documentation requirements with your administrator.
How HSA/FSA payment and insurance reimbursement work.
PRESS can accept HSA and FSA cards when approved by your plan, and we can provide documentation you may need for an HSA/FSA reimbursement request or an out-of-network insurance claim.
Check your benefits
Ask your HSA/FSA administrator and insurer whether massage therapy is eligible and what documentation or medical-necessity rules apply.
Book at PRESS
Select your preferred PRESS location, massage therapist and appointment length.
Choose how to pay
You may present an HSA or FSA card. If your card issuer declines the transaction, another form of payment will be required.
Keep your documentation
Keep your payment receipt and request a detailed superbill if your insurer or plan administrator requires one.
Submit when needed
Follow your plan’s instructions to request HSA/FSA reimbursement or submit a claim for possible out-of-network insurance reimbursement.
Why choose PRESS for therapeutic massage in NYC?
Care that begins with listening
Your therapist begins by learning what you are feeling, where you hold tension and what you hope to get from your session.
Licensed, highly skilled therapists
PRESS sessions are provided by licensed massage therapists trained to deliver intentional, informed and responsive bodywork.
A truly personalized approach
We do not believe in one-size-fits-all massage. Your therapist adapts the session to your goals, preferences and comfort.
A space designed to help you exhale
Every detail at PRESS is considered, creating a calm, elevated retreat from the pace and pressure of New York City.
What to ask your insurer or HSA/FSA administrator.
Benefit rules vary significantly. Contact the member services number for your insurance plan or HSA/FSA administrator before booking to verify eligibility, card-use rules and documentation requirements.
“I would like to use HSA or FSA funds, or request out-of-network reimbursement, for massage therapy performed by a licensed massage therapist. Is this eligible under my plan, and what documentation or medical-necessity requirements apply?”
- Is massage therapy an eligible expense under my HSA or FSA?
- Will my HSA or FSA card be approved at a massage provider?
- Can I request reimbursement if my HSA or FSA card is declined?
- What receipt or itemized documentation will I need?
- Must the massage be considered medically necessary?
- Do I need a physician’s referral or prescription?
- Is a diagnosis or letter of medical necessity required?
- Does my plan cover out-of-network massage therapy?
- Does the provider need an NPI or particular credential?
- Are specific billing or procedure codes required?
- Is prior authorization required?
- What is my out-of-network deductible?
- How much of that deductible have I already met?
- What percentage of the allowed amount is reimbursed?
- Is there a visit or annual reimbursement limit?
- How should I submit the receipt, claim or superbill?
- What is the deadline for requesting reimbursement?
- Can you provide a call reference number for this information?
Record the representative’s name, the date, the reference number and the information provided. Keep all receipts and supporting documents required by your plan.
Contact your insurer or plan administrator if any of these apply.
You have HSA or FSA funds
Your account may allow payment or reimbursement for eligible massage therapy, depending on your plan’s rules.
You have out-of-network benefits
Some insurance plans include out-of-network benefits, although coverage and reimbursement vary by plan.
Massage was recommended to you
Your plan may ask whether a physician or other healthcare provider recommended massage therapy.
You have supporting documentation
Some plans require a referral, prescription, diagnosis or letter of medical necessity.
You receive massage regularly
Using eligible health-benefit funds or receiving partial reimbursement could make an ongoing massage routine more accessible.
You want a clear answer
Your insurer or HSA/FSA administrator is the only party that can confirm your specific eligibility and documentation requirements.
Massage therapy, HSA/FSA payment, superbills and insurance.
Does PRESS accept health insurance?
PRESS does not participate directly with health insurance companies and does not bill insurance on a client’s behalf. Clients pay PRESS at the time of service. Upon request, PRESS may provide a superbill that the client can submit for possible out-of-network reimbursement.
What is a superbill?
A superbill is an itemized document containing information about a service, the provider and the amount paid. Insurance companies may request this information when reviewing an out-of-network claim.
A superbill is not a guarantee of insurance coverage, claim approval or reimbursement.
Is massage therapy covered by insurance?
Some insurance plans may reimburse certain massage therapy services when their coverage requirements are met. Other plans exclude massage therapy entirely.
Coverage may depend on your out-of-network benefits, deductible, reason for treatment, provider credentials, diagnosis, authorization requirements and plan limits.
Does receiving a superbill mean my massage will be reimbursed?
No. A superbill provides documentation that may be used to submit a claim. It does not guarantee that an insurer will approve the service or reimburse any portion of the appointment.
How much will my insurance reimburse?
Reimbursement varies by insurance plan. It may be affected by your deductible, coinsurance, copayment, the insurer’s allowed amount, the reason for treatment and the terms of your out-of-network benefits.
PRESS cannot calculate or guarantee your reimbursement. Ask your insurer whether it can estimate reimbursement before your appointment.
Do I need a doctor’s referral or prescription?
Possibly. Some plans require a referral, prescription, diagnosis or letter of medical necessity. Other plans may not. Ask your insurer exactly what documentation is required.
Can PRESS give me a diagnosis code?
PRESS can only include information that is accurate, appropriate and available for the service provided. A massage therapist may not be able to diagnose a medical condition. When diagnosis information is required, you may need to obtain it from an appropriately licensed healthcare provider.
Can PRESS submit my insurance claim for me?
No. Clients are responsible for verifying their benefits, obtaining any required referral or authorization and submitting the superbill and claim documents to their insurance company.
When should I request my superbill?
You may notify the PRESS team before or after your appointment that you would like a superbill. Please allow time for the document to be prepared and delivered.
How do I submit a superbill?
Submission procedures vary. Your insurer may allow claims to be submitted through its website, app, member portal, email, fax or mail. Contact member services for your plan’s exact instructions.
What happens if my claim is denied?
Review the explanation of benefits or denial notice. The insurer may identify missing documentation, an unmet deductible, an excluded service, a filing issue or another reason for the denial.
Contact the insurer to ask whether you can correct and resubmit the claim or pursue an appeal. PRESS may be able to correct an administrative error in documentation originally issued by PRESS, but cannot represent clients in insurance appeals.
Do all PRESS services qualify for a superbill?
Not necessarily. Availability and contents may depend on the service, therapist, location and documentation requirements. Contact PRESS before booking if your insurer requires particular provider information.
Can I use an HSA or FSA card to pay at PRESS?
Yes. PRESS can accept HSA and FSA cards as payment. However, not every plan administrator or card issuer approves massage transactions, so your card may be declined.
Eligibility depends on your plan and the reason for receiving massage. Some plans require a letter of medical necessity or other documentation. Confirm eligibility directly with your HSA or FSA administrator before booking.
Acceptance by PRESS—or a successfully processed transaction—does not guarantee that the expense qualifies under your plan.
What if my HSA or FSA card is declined?
You will need to use another form of payment. Contact your HSA or FSA administrator to ask why the transaction was declined and whether you may submit your receipt or other documentation for reimbursement after the appointment.
PRESS cannot override a card decline or determine whether your plan will approve reimbursement.
What is an out-of-network deductible?
It is the amount you may need to pay for eligible out-of-network care before your plan begins contributing. It may be separate from your in-network deductible.
What is an insurance allowed amount?
The allowed amount is the maximum amount an insurance plan recognizes for a covered service. A reimbursement percentage may be applied to this amount rather than to the full price paid to PRESS.
Make massage part of how you care for yourself.
Book a personalized massage at PRESS. When eligible, pay with an HSA or FSA card, request reimbursement from your plan administrator, or request a superbill for possible out-of-network insurance reimbursement.
HSA/FSA eligibility, card approval and insurance reimbursement are not guaranteed. Confirm your individual benefits before booking.